Clear Information.
Confident Shopping.
Important information regarding products, pricing, availability, payments, delivery, warranties, website content, third-party services and your use of the Sirohi e-Store platform.
A Note Before You Shop
Welcome to Sirohi e-Store, operated by Sirohiestore Internet Private Limited.
We make reasonable efforts to ensure that information published on our website is accurate, useful and up to date. However, product information, pricing, inventory, promotions, delivery estimates and manufacturer policies may change from time to time.
This Disclaimer explains the limitations and conditions that may apply to information and services available through our website.
Product Information
Product specifications, images and features may change based on manufacturer updates.
Prices & Offers
Prices, discounts, coupons and promotional benefits may change or be subject to specific conditions.
Delivery
Delivery timelines depend on destination, product and logistics conditions.
Warranty
Warranty coverage depends on the applicable manufacturer and product terms.
01 General Disclaimer
Sirohi e-Store provides information on its website for general shopping, product discovery and customer service purposes.
Although we make reasonable efforts to maintain accurate information, we do not represent that every item of information on the website will always be complete, current, error-free or uninterrupted.
Information may be updated, corrected, changed or removed without prior notice where permitted.
02 Business Information
Sirohi e-Store is the brand name operated by Sirohiestore Internet Private Limited.
Brand
Sirohi e-Store
Legal Entity
Sirohiestore Internet Private Limited
Website
www.sirohiestore.com
Business Model
Online and offline retail of consumer electronics, mobiles, accessories, appliances and related products.
03 Product Information
Product information displayed on our website may include information supplied by manufacturers, distributors, brands or other legitimate sources.
We make reasonable efforts to present product information accurately; however, customers should verify important specifications before purchasing.
Features
Product features may differ between variants, regions, models or manufacturing batches.
Specifications
Manufacturers may modify hardware, software or specifications without prior notice.
Compatibility
Customers should confirm compatibility with their intended use before purchase.
04 Product Images, Colours & Packaging
Product images displayed on the website are intended to provide a visual representation of the product.
- Actual product colours may vary depending on display settings and photography.
- Product dimensions and proportions may not appear exactly as shown in images.
- Packaging may change based on manufacturer updates.
- Accessories shown in promotional imagery may not necessarily be included unless stated in the product description.
- Product appearance may vary between production batches.
05 Product Availability
Product availability may change at any time due to sales, inventory movement, supplier availability, manufacturer allocation or other operational reasons.
Displaying a product on the website, adding it to a cart or adding it to a wishlist does not guarantee availability until the order has been successfully processed.
06 Pricing & Price Errors
Prices are displayed in Indian Rupees (INR) unless otherwise stated.
We make reasonable efforts to maintain accurate pricing. However, technical issues, typographical mistakes, system errors or incorrect source information may occasionally result in an incorrect price.
07 Discounts, Coupons & Promotions
Sirohi e-Store may offer discounts, coupons, cashback, gifts, loyalty benefits, EMI offers and other promotional schemes from time to time.
- Each promotion may have its own terms and eligibility.
- Promotional offers may be limited by stock availability.
- Coupons may have expiry dates or usage restrictions.
- Some offers may be limited to specific products, payment methods or customer categories.
- Offers may be modified or withdrawn where permitted.
08 Payments & Financial Services
Payments may be processed through authorised third-party payment service providers.
Available payment methods may include cards, UPI, net banking, wallets, Cash on Delivery, EMI and other methods displayed during checkout.
09 GST & Invoices
GST invoices are issued where applicable in accordance with applicable Indian tax requirements.
Customers requesting a GST invoice are responsible for providing accurate billing information and a valid GSTIN where applicable.
10 Shipping & Delivery
Sirohi e-Store provides delivery services across India, subject to product and destination serviceability.
Delivery timelines are estimates and may vary depending on the destination, inventory, dispatch status, courier operations, weather, transportation, regulatory requirements and other circumstances.
11 Courier & Logistics Partners
Orders may be fulfilled through third-party logistics and courier providers selected according to destination, product, serviceability and operational requirements.
Courier tracking information is dependent on the logistics provider's tracking system and may sometimes take time to update.
Once a shipment is handed over to a logistics partner, certain delivery operations are outside the direct control of Sirohi e-Store.
12 Delivery Inspection & Unboxing
Customers are strongly advised to inspect the package at the time of delivery.
- Check the outer package for visible damage.
- Check for signs of opening or tampering.
- Take photographs if damage is visible.
- Record a continuous unboxing video for high-value electronics wherever practical.
- Preserve the original packaging if an issue is found.
13 Manufacturer Warranty
Warranty coverage varies by product and manufacturer. Where applicable, warranty service is generally administered by the respective manufacturer or its authorised service network.
Warranty Period
Warranty duration may vary depending on the product and manufacturer.
Warranty Coverage
Coverage and exclusions are determined by the applicable warranty terms.
Service Centre
Inspection or diagnosis by an authorised service centre may be required.
14 Warranty Exclusions
Depending on the applicable manufacturer warranty, certain circumstances may not be covered, including:
- Accidental or physical damage.
- Liquid or moisture damage.
- Improper installation or handling.
- Unauthorised repair or modification.
- Normal wear and tear.
- Damage resulting from misuse or improper operation.
The applicable manufacturer's warranty documentation will determine the final warranty coverage.
15 Third-Party Services
Our website may integrate with or refer to third-party services including payment providers, financing partners, logistics providers, manufacturers, service centres, communication services, analytics providers and other technology providers.
Such third-party services may have their own terms, privacy policies and operating procedures.
16 External Websites & Links
Our website may contain links or references to external websites for customer convenience or information.
We do not necessarily control the content, availability, accuracy, security or policies of external websites.
17 Website Availability & Technology
We aim to keep the Sirohi e-Store website available and functional; however, temporary interruptions may occur due to maintenance, technical problems, server issues, network failures, software updates, security incidents or circumstances outside our reasonable control.
Website features, layouts, product listings and functionality may also be changed or updated from time to time.
18 Customer Responsibility
Customers are responsible for reviewing relevant product information and applicable terms before completing a purchase.
Verify product specifications and compatibility before purchase.
Provide accurate delivery, billing and contact information.
Review warranty conditions applicable to your selected product.
Keep invoices, order confirmations and relevant product documentation safely.
19 Website Content & Intellectual Property
Website content including logos, branding, graphics, photographs, text, layouts, icons, videos, banners, product descriptions and other materials may be owned by, licensed to or lawfully used by Sirohiestore Internet Private Limited and/or respective rights holders.
Such content should not be copied, reproduced, distributed, modified or commercially exploited without appropriate permission, except where permitted by applicable law.
20 Fraud Prevention & Transaction Verification
To protect customers and the business, certain orders or transactions may be subject to verification.
We may request additional information or confirmation where reasonably required to verify an order, payment, identity or delivery information.
Our Commitment to Transparency
We aim to provide customers with clear information and a reliable shopping experience. At the same time, certain aspects of online commerce — including manufacturer specifications, payment processing, courier operations, inventory availability and third-party services — may be outside our direct control.
21 Limitation of Liability
To the maximum extent permitted by applicable law, Sirohiestore Internet Private Limited shall not be responsible for indirect, incidental, special or consequential losses arising from use of the website or information provided through it.
Nothing in this Disclaimer is intended to exclude, restrict or limit any liability that cannot legally be excluded, restricted or limited under applicable law.
22 Circumstances Beyond Our Control
We may not be responsible for delays, interruptions or failures caused by circumstances beyond our reasonable control.
- Natural disasters or severe weather.
- Flood, fire or other major incidents.
- Transportation or logistics disruptions.
- Government restrictions or regulatory actions.
- Strikes, civil disturbances or other major disruptions.
- Telecommunications, internet or infrastructure failures.
- Cybersecurity incidents or technology disruptions.
- Supply-chain or manufacturer disruptions.
23 Privacy & Personal Information
Your use of the Sirohi e-Store website may also be governed by our Privacy Policy, which explains how information may be collected, used, processed, stored and protected.
Customers should review the applicable Privacy Policy for detailed information regarding personal data and website interactions.
24 Changes to This Disclaimer
Sirohi e-Store may update, modify or replace this Disclaimer from time to time.
Changes may be made to reflect updates in our business practices, products, website functionality, manufacturer requirements, third-party services or applicable laws.
The updated version will be published on this page with the revised effective or last-updated date.
Final Notice
This Disclaimer should be read together with the other applicable policies and terms published by Sirohi e-Store. In case of any conflict, the applicable product-specific terms, promotional terms, order conditions and legally applicable requirements may govern the relevant transaction.
Need Clarification?
If you have questions about a product, price, payment, delivery, warranty or any information published on our website, please contact the Sirohi e-Store team.
Sirohi e-Store
Operated by Sirohiestore Internet Private Limited
Website: www.sirohiestore.com